Frequently Asked Questions
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Pricing
$0. Listing a device is free.
$0. You pay the price agreed between seller and buyer.
The seller is responsible for the shipping cost. (*unless otherwise stated on the listing)
Buying
Device Trade does not offer direct warranty. However, there are select devices where we have relationships and you can get re-certified for no cost, allowing you access to purchase one.
*This is not every device listed*
The seller decides whether they want to re-certify. Some devices require it in order to purchase consumables. Others, we have a relationship where you are re-certified for free. This is device dependent.
No. The seller pays for shipping. (in rare cases this does not apply but it will be stated on the listing) adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation.
1. Payment is held with Device Trade until the item has been received and accepted by the buyer.
2. Once the buyer receives the device, they have 3 days to check it is as-listed.
3. Once the buyer accepts the device or 3 days have passed payment will be released to the seller.
If the buyer chooses to offer a different price to what is listed the seller can accept or decline. The have 24 hours to do this.
If the seller declines the offer you will receive an email stating the offer has been declined.
If the Seller accepts the offer within the 24 hour period your card will be charged and you will recieve and email that the offer has been accepted.
Within 24 hours, before the device has been shipped, the Buyer can cancel an order and request a refund. If your device has been shipped the Buyer is obligated to to proceed with the sale.
If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Please email us and we will assist with the return. Device Trade does not release payment until the item is delivered and the buyer confirms it is as specified.
If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. An item is not eligible for a return or refund for one of the following conditions:
– Changed mind
– It has arrived as-listed
– Return request made more than 3 days after received
– Transaction conducted offline
Payment is taken at time of purchase but Device Trade holds the funds. The Buyer has 3 days to confirm the device is as-listed, once Buyer accepts the device the funds are released to the Seller.
Refund + Returns
If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Please email us and we will assist with the return. adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation.
No, Device Trade pays for returns.
Your refund will be issued once the item has been received and verified by the seller.
When transactions are cancelled within 24 hours of their purchase the authorization is voided. The pending charge will be removed from your online statement typically within 5 business days.
other
Please find all of Device Trade’s policies below:
Privacy Policy
Terms of Use
Terms + conditions