Payment Policy
This Payment Policy outlines the terms under which payments are accepted for products purchased on the Dune Medical Devices Inc website. It applies to all orders placed through our online store and is effective as of the date of publication.
1. Accepted Payment Methods
We accept the following payment methods:
- Major credit and debit cards (Visa, MasterCard, American Express)
- Secure third-party payment processors (such as Stripe or PayPal if enabled)
- Bank transfers for large institutional or business orders (terms apply)
All payment information must be complete and accurate. We reserve the right to validate payment details before confirming any order.
2. Currency and Pricing
All prices displayed on the website are listed in United States Dollars (USD). Prices do not include applicable taxes, customs duties, or shipping fees unless explicitly stated at checkout.
3. Order Confirmation and Payment Timing
Payment for your order is required at the time of purchase. Charges to your credit card or payment account will be processed when your order is submitted unless otherwise specified for pre-orders or special arrangements.
You will receive an email confirmation once your payment has been successfully processed and your order has been accepted.
4. Payment Security
We take payment security seriously. All online payments are processed through secure, encrypted payment gateways that comply with current industry standards. We do not store full credit card numbers on our servers.
5. Refunds, Returns, and Chargebacks
Refunds and returns are subject to our Refund Policy. If a refund is issued, it will be credited back using the original payment method where possible.
If you initiate a chargeback with your card issuer without contacting us first, your order may be suspended while the chargeback is under review.
6. Disputes and Payment Issues
If you encounter issues with payment processing, charges, or billing, please contact our Customer Support team immediately so we can assist you in resolving the issue.
7. Contact Information
If you have questions about this Payment Policy or need assistance regarding payment for your order, please reach out to:
Cell phone #: +1 (769) 201-9600
Email: contactus@dunemedicaldevicesinc.com
Director: Paul Enever